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Today's Banking

  • Writer: Abel Aloor
    Abel Aloor
  • Feb 9, 2019
  • 1 min read

Updated: Feb 11, 2019


There was a time in India, where the Banker denotes one of the higher communities in the society. Those who are capable to grant you loans. On those days, customers have to go to the bank to get the Services. Banking was the facility only availed by very few in the Society. Times have changed. Banking came down to the common society. It has become one of the unavoidable part of everyone's life. Banking has changed from its traditional meaning of accepting Deposits at lower rates and granting advances at higher rate to something beyond imagination. Banking has evolved into someone who provide you complete financial services. Customer Service became the major aspect for the business.


Today bank goes to the customer unlike before where the customer have to wait to see the manager. As the banking evolved, the perspective towards the banking also changed. The main selling point of any bank is the customer's trust. And it is the duty of bankers to keep that trust of customers towards the bank safe.


Banks have become the common point for the government to reach the people and implement their welfare plans. Implementation of social welfare schemes, enrolment of Aadhar etc are done through Banks.



 
 
 

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